Operations Leader
Company: Sulzer USA Inc.
Location: Farmington
Posted on: October 2, 2024
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Job Description:
Summary:Sulzer EMS is looking for a self motivated person who
possesses strong leadership, people and management skills. This is
a FLSA Salaried Exempt Position. Compensation will be based on
applicable experience, education, knowledge of industry, etc.Job
Description:The primary functions of the Operation Leader include
scheduling and execution, direct customer contact, employee
development, and assuring adherence to SEMS procedures, policies,
and practices including, but not limited to, production, safety,
and quality. This person reports to the Service Center Manager and
works closely with Sales and Purchasing. The craftsmen report
directly to this position.Responsibilities include, but are not
limited to, the following:Job executionReviews work scopes and time
estimates with craftsmen prior to start of jobMonitors performance
against estimated or established time valuesEncourages efficient
repair practices and strong pace of workChampions the elimination
of wasted time and effortCustomer contactDirect contact with
customers on a daily basis regarding work in the shopNegotiate and
communicate with customers regarding the customer's needsTechnical
coaching and problem-solving supportProcedures and processes
assurance - makes sure the craftsmen adhere to the following:SEMS
systemsSEMS repair proceduresIndustry standards and best practices
adopted by SEMSOEM specificationsCustomer
specificationsDocumentation (work steps completed, test results and
measurements, photographs)Resources assurance - makes sure that
craftsmen have the following resources they need to perform their
work timely (productivity), accurately (quality), and
safelyPartsTooling, equipment, and suppliesRepair
proceduresTechnical data / specificationsQuality assuranceObserves
and corrects conditions and behaviors that put quality at
riskDouble - checks work, measurements, and test resultsPerforms a
final inspection immediately prior to each job leaving the
shopSafety assuranceObserves and corrects workplace hazards and
behaviors that put health and safety at riskReports of near hits
and injuriesCraftsmen evaluation and feedbackProvides regular
feedback to craftsmen regarding performance (productivity, quality,
and safety)Works with craftsmen to develop and achieve improvement
and career goalsConfronts performance concerns and carries - out
positive discipline when appropriateDoes annual performance reviews
for every craftsman and reports to Human ResourcesCraftsman
training and developmentArranges and supports on - the - job
training (coaching, mentor assignments)Arranges and supports
technical training (classroom, seminars, OEMs)Approves non-job
purchase requisitions for shop resources
PI5623ba01ebd3-25660-33739649
Keywords: Sulzer USA Inc., Farmington , Operations Leader, Other , Farmington, New Mexico
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